Testimonials

“We found the meeting very interesting, we found Martin to be very personable. Give him a pay rise.”

“We found Thornton and Baines very informative and helpful. Thank you very much Carlos.”    

“I found the meeting very good. I am surprised that the meeting took longer than expected. You definitely brought to my attention several things that we have not considered before and found some things that we need to review in the near future.…

“I found the meeting very good and very helpful.”

“This meeting has been very interesting. It has opened my eyes. You know Carlos, you read about things, but you don’t understand it, especially when it comes to Will’s, Investments etc. The risk assessment that you took me through, I thought, was in-depth.…

“It has been very useful and eye opening and made us think about things we have not considered before and what we need to start thinking about. The process is very thorough.”

“Thanks for arranging this meeting, it has made me think about a lot and I look forward to our next one.”

“It’s been very useful, made me think about things. I haven’t really thought through some of the taxes so it’s been very useful.”

“Thank you for your help we are so appreciative, after all of this we now feel good inside.”

“Thought-provoking, certainly enlightening.”

“Conducted yourself in a professional approach, made me consider things that I wouldn’t have considered. In that itself it has been a worthwhile experience. Thank you.”

“It’s been brilliant, very informative, I think I’ve managed to get most of it in my head. It’s been pretty clear which has been good. Thank you guys.”

“I have definitely benefited from talking to you and it got me thinking about what I have and what I need to do, it’s been good.”

“I feel comfortable when I am chatting with Desmond and Kieran and that’s important to me. When I have met Desmond in the office I have been at ease.”

“Found it great, very easy. The meetings have been very clear and informative. Thank you Daniel.”

“I am more than delighted to have this opportunity to write a  testimonial for Ameera. When we first spoke, I was most impressed with her English, and I want to mention this in particular because I get so annoyed when I get calls…

“I received an initial telephone call yesterday morning and arranged a meeting for today. I found the meeting very informative, very uplifting because it took away many worries. I found Carlos to be very straight forward. I did not feel tricked or trap…

“I was a lot wary initially, but I’ve understood a lot more of where you are coming from and how you can help me. It has made me think a lot more. Thank you.”

“It has been very thought provoking and enlightening. It has certainly made me think about what steps I need to take and how we proceed from here.”

“I’ve really found this meeting Insightful. It’s made me realise some things that I genuinely hadn’t thought about before and I very much appreciate the time and detail that has gone into this from yourselves. Thank you!”

I really found this meeting useful in helping me understand the options I have available to protect what I have. Thank you for setting this up.”

“The areas we discussed today have given us a lot to think about and will be useful in assisting our understanding of what to do with our property. Really glad we found the time for this meeting as a lot of our queries…

“This meeting was very informative, I have been very impressed with you Tobias, I like the way you conduct yourself and the way you explain things, don’t discount anything you have put on the table to me today.”

“It has gone very well. I was dubious about speaking to IFA. My friend did say I should go to one and the local one only want to speak to me if I had a lot of money which I don’t. It has…

”This has been really informative and you have highlighted things that I know I need to do. I will reflect on what you have said.”

”This meeting was really informative, it really got us thinking about what we should do with our estate planning by highlighting the shortfalls for when we retire. Thank you.”

“I thought it was informative, interesting and made me think about things that I wouldn’t normally think about.”

“I found our meeting very interesting. I found a lot more things to think about than I initially thought I would have to think about, and I found Alexander and Carlos very helpful.”

“I thought Thornton and Baines, both Carlos and Daniel were very professional, to the point, very clear and concise. I love it. I think that it is a very good service that you guys provide. There are no hidden agendas. It is all…

“We found the meeting very useful and you directed it very well.”

“Very informative, a lot of food for thought.”  

“I found it very easy to talk to you. It is like to talking to someone you have known before.”

“Very professional. you brought to life things that I should be aware of, must do or think about. I am very happy with our meeting.”

“I Found the meeting very useful. I work with the NHS, we are doing zoom meeting all the time. I am old fashioned, I would like to be around a table but how good and easy is this.”

“It’s good, Very engaging. I did not fall asleep. I felt myself asking questions for clarity for myself. Very worthwhile. I felt nice and relaxed. You covered a wide range of important things.”

“Lewis arrived in the nick of time, he was clear, concise and I’m looking forward to seeing him and his colleague, Daniel to hear about what they can do to help me.”

“I have to say I was very hesitant to meet you because of past experiences I’ve had with people like you, but as soon as I started chatting with you, you put me at ease thank you for that. It was very well…

“I found it very useful. I found some points I never actually realised. It was clearly delivered.”

“Ameera provided me with lots of great information about wills. Thank you for cooperating with me.”

“It has been very interesting, very pleasant meeting, full of facts, well explained, really enjoyable.”

“I have been happy with the process so far and all my questions have been answered in detail. Both of you have been professional and understanding.”

“I am feeling compelled to acknowledge your kindnesses and sympathetic understanding of my situation. I am at that stage in my life when the future is now more about my family than just me and that deserves serious thought and planning. Thank you…

“Nick was very helpful and made me feel very comfortable throughout our meeting.”

“The call went on so well in a clear way. Ameera is excellent in her presentation and is very thorough. She is well mannered in her approach and a class one presenter and nothing but appreciation to Ameera. Many thanks.”

“When you said it was going to be a zoom meeting I was worried as I wasn’t sure how it would be but we have been pleasantly surprised as the meeting was very good.”

“Informative and friendly, thanks for setting this up.”  

“Really liked what the two of you have done here, I can’t even begin to commend you enough. Thoroughly enjoyed the meeting, it has been very insightful, and the fact that we have done it over Zoom has made it all the more…

“Very warm and friendly, really good meeting, enjoyed it very much!”  

“Very good, very friendly, very professional.”

“Very explanatory, not pushy – I didn’t feel I was being pushed in to anything and everything was explained clearly for me.”

“I felt the meeting was very good. I also felt that you were both professional and that was nice to see.”

“It’s been very interesting and it’s wonderful that you can help me.”

“Very informative, touched on areas I have not even thought about.”

“The meeting was really informative, I think the prices are very reasonable and what you are offering is a good service. I work during the day and am in a very stressful job. I can’t do meetings the day and also do not…

“Very comprehensive. They got me on the right path.”

“I found the meeting very interesting and was greeted in a cheerful manner my concerns were not belittled and left me with food for thought. Thank you.”

“Opened up interesting lines on how to make my savings work better for me and my beneficiaries. It has been worthwhile.”

“I never realised Zoom was as good as this. I think face to face meeting in this way is good as I don’t have to leave my house. Very good advice and very satisfied with what I have heard.”

‘’Found it good and helpful, I liked the meeting process.’’

“It’s been great so far.”      

“Been very positive and helpful. I am starting to see my financial plan and take the first stepping stone to it.”

“Shane was very informative, he done a really good job. Just waiting to get this done and dusted. Just want to get our affairs in order so I can make the best outcome for my son.”

“I’ve never had a meeting like this before and I feel comfortable. I like the way you have broken things down and explained them, I wish I had done this in the past. You’ve been really informative and have made it really easy…

“A very useful meeting and covered a lot of things that were on my mind. I very much appreciate the time and care you have given me today.”

“Yes the meeting went well. You explained everything clearly and it’s got the ball rolling.”

“Very helpful, gone out your way to find all the answers for my questions I needed to ask. Very professional and very satisfied with the information I got from you. I would definitely recommend you to anyone who would ask. I will be…

“I found the meeting good. It’s fine to use Zoom. It works really well and saves me having to come into the office.”

“Experience has been as good as a face to face meeting. Very informative and helpful.”

“I found the meeting much better than I originally thought it would be. It was clear and felt like you were in the room. Great experience.”

“Kai has been informative, helpful and professional. He has been professional throughout and addressed me as Ms Korb which I love being called. Today has been a great help.”

“It’s my first zoom meeting and it’s good seeing people, I have found it very beneficial and promising.”

“I found the meeting very informative and it was very thorough. It was good to discuss all of my circumstances and every point was covered.”

“Very communicative, which I like and wanted. The way you have advised based on markets and options for us has been great and to not pressure us to make decisions that we do not want to. You have been very easy to approach…

“It’s been a nice experience. You’ve been fantastic and very very helpful. It’s been great and I’ve learnt a lot.”

“Really happy with everything you have done for me and my family, thank you, Thasos.”

“I found the meeting very good. All my questions that I wanted to know more about have been answered and I found it beneficial.”

“I found it very good. It was the first time ive used Zoom and ive been impressed with it. Happy to continue this way”.

“The meeting was wonderful. I’d be very happy for all future meetings to be held in this format. Saves me time and money compared to traveling into London.”

“Constructive, interesting, and very helpful. It really opened my eyes.”

“I found the whole experience great.”

“The meeting was detailed and very good.”

“I found the experience very good. I prefer a personal approach with my advisor, and I have that. They’re as efficient as they can be and I have enjoyed the relationship with Raghav. I leave them to do it and so far proved…

“Different from what I expected, thought that Thornton and Baines were going to try and sell to me and change things around. What I saw from the meeting seemed fair, that they are estate planners to ensure what I have is protected to…

“Its been excellent. Nice and easy.”

“Didn’t fall short in expectations. Being ex-professional myself you fit all the boxes.”

“You have been very patient whilst we were talking. What ever questions we asked, you answered the questions well. You made us aware of the options we didn’t think of which was good.”

“I think its been a very human interface as the world of finance can be difficult. I am dealing with someone who deals with me, how I am feeling and what I want rather than a flashy salesman. I am really grateful.”

“The meeting was really useful in helping us understand certain areas and knowing about the best courses of action to take going forward.”  

“Given us a lot of information and clarity.”

“Been very helpful and friendly from the start.”

“We have had the pleasure of dealing with the firm Thornton and Baines. We had a thoroughly professional and informative zoom meeting with Mr. Esat Kartel who was personable, thorough and helpful. Thank you so much!”

“I found it very informative, it was good to go into a lot of detail with a professional.”  

“Very professional service, enjoyed making a lot of notes on subjects discussed and found it very useful.”

“My meeting with you has been very resourceful. I found it very easy to discuss a number of important areas with you that I have thought about before but never in any depth. The process felt genuine and not too “salesy” at all,…

“Zoom was very good, we’ve discussed everything that was needed and I’ve been able to do it all whilst sitting in the comfort of my own home. Plus I haven’t had to get on that stuffy tube. I like it.”

“Very good, it was helpful. It was a good meeting.”

“Its been very professional. Honestly could not have asked for more. Everything we have wanted we are getting.”

“This has been very helpful going over and reviewing my attitudes and thoughts it’s something you usually think of and I haven’t done it with others before. Thornton and baines are very friendly and useful.”

“I found Thornton and Baines brilliant, I found you very approachable and very professional.”

“Zoom is great and it saves spending money on travel.”

“Its been very good. You have been helpful and supportive from the start. You have always discussed everything with us and been very helpful. You have reassured us about our investments and guided us with satisfaction from the start.”

“Thornton & Baines are good.”

“I was delighted to have a zoom meeting with Des. We were both a little anxious about our connectivity at the beginning so we made provisional back up arrangements .(Due to provider issues).  We had been in contact by phone and e-mail, but…

“Very happy with our Adviser Desmond we trust him and I am satisfied with T&B’s services.”

“Pace was very nice, very understanding. the things we covered. I really liked it.”

“First meeting has been good, its been informative. I felt you have understood my circumstance which is helpful in guiding me on what I need.”

“Thornton and Baines were very professional courteous and considerate with their approach. The advise has been clear, very helpful and help cleared up a lot of loose ends. The service has been very personable, and again very considerate. I genuinely mean that I…

“Zoom is good, i’ve found the meeting just as good as meeting you in the office.”

“In light of the current climate, I like what you guys have done to keep things going.”

“Raghav was able to explain to me how my money would be managed and this in a manner which gave me understanding and confidence in his competence and honesty. Raghav also, on every occasion, freely answered my questions and gave good advice on…

“Its been good so far, I’ve been with Thornton & Baines since 2012. They have been very good with the services so far and have helped me with my Will and my investments. I am happy with them.”

“I found the meeting interesting and got some good ideas. I look forward to finding out what my options are to help me plan for the future.”

“Thornton and Baines and my personal Adviser Raggy have been extra helpful and I full confidence in there advice.”

“Our meeting with Kayode was very informative. He explained the services very clearly and he was very helpful in clarifying details I was not sure of.  As some of the information was new to myself and my husband, he was also incredibly patient to…

“I appreciate T&B giving me honest and straightforward advice in these challenging times.”

“Its very good from the start, and been informative every time. Very efficient and you just get on with the job.”

“It’s been great, conversations have been great!”

“My experience has been very good. Its been clear form the start, you explain very well. You listen to my points and value my decision and respect my train of thought. You do answer all the questions I ask. Been very happy over…

“Meeting was interesting and useful.”

“Been with Thornton & Baines for a while, and they’re doing an amazing job during the pandemic. Not had any issues with them. They have always been there when I have needed them and they are also are proactive in coming to me…

“Really happy with the service for my Will and now I am happy to discuss my finances and see what options you can give. Great to talk to, they listen well.”

“We have been with Thornton & Baines for 10 years and we are very happy with the service. They do sufficient planning that avoid capital losses, we are delighted that they have been very proactive, especially with the changes in the market. I…

” Very attentive, friendly and nothing is to much trouble.”

“It’s been excellent, very enlightening, and informative. Opened up horizons that we hadn’t even dreamed about before.”

“Very pleased with how things have been and been going since we came to you. Advice has always been professional and even now you continue to advise us on different areas as our circumstance change.”

“We are very happy with continued level of service and support you have given us.”

“So far they have been very educational, very very helpful compared to what I have been useful. Hopefully I can take the advice and join your team.”

“We were retired with some money in savings account earning nothing. We also wanted to do some home improvements and allow us to go out more to eat and travel. Daniel suggested equity release which we went ahead with. As a result of…

“Its been very constructive, clear, and helpful. I am happy, I need help, you have delivered it in a concise and helpful way. So I can make a very important life-changing decision.”

“To a degree, it’s almost better than face to face (because not all the traveling involved) and you can get the same feel, it’s like you’re with the person. Overall I think it’s been very good. You guys haven’t pressured me in any…

“We as a couple have been enlightened and are very glad we have had a chance to speak about it. We now need to have a long talk with the family. We are glad we did the Will, both Raggy and Andrew have…

“Wide ranging and interesting.”

“The meeting went well. It was an eye opener and very educational.”

“I thought the meeting was good, it’s as if your sitting at the other end of my table still.”

“I really like the really personal touch that is applied with my dealings with you, and these meetings. I have found the online meeting useful too in making me think more about things I didn’t priorities as much before.”

“What we like about the service is the level of contact you keep with your clients. Especially at a time like this as well, it is reassuring to know that we are being looked after and can get in touch with who we…

“As you know I have been a long time with Thornton & Baines and I have found them to be trustworthy and good at alerting clients to any changes to their investments. Some of your employees are very patient in explaining technology. I…

“Most important thing its been friendly, informative and I don’t feel pressured into signing. Really nice to talk to.”

“I found the meeting beneficial and clear to understand. I knew that there would be questions to answer so I was prepared for that.”

“Everything has been clear and has been explained to me in detail, I know what I have to do now and look forward to finding out the next steps.”

“You have made me feel comfortable with everything going on – It’s a genuine relationship i’m looking for which i have here.”

“You have been friendly and made me feel relaxed.”

“Very helpful, eye opening. I didn’t know certain things existed or even needed certain things to plan for the future.”

“My first meeting with you, informative, succinct and flowed well, got me thinking about lots of things.”

“Your time spent has been unbelievable, you both have been excellent.”

“I feel very satisfied and comfortable with Thornton & Baines, I have been with you since 2013. I have been happy with all the staff and the advice I have had. I would recommend them to others who want a long lasting relationship…

“We have always found that working with Daniel has been both useful and pleasant. He is also efficient in updating us regarding the current financial situation.”

“I am approaching retirement and am looking for a financial advisor to help invest my lump sums to the best result. My discussions with both Kai and Thasos have been very useful. They understand my questions and have widened the areas around my…

”I would like to state that in all my dealings with Mr Ragav Sharma, his advice given in regards to my investments has been sound and professional. And assured in his ability to manage my investments portfolio in a positive and business manner.”

“I am happy to say that you were very courteous and helpful, giving me very useful information. We were able to complete the relevant forms required in a most suitable fashion. I am looking forward to continuing any further meetings that are needed.”

“Thasos has been the ultimate professional, he is kind and caring and we are very happy to deal with him and his advice is invaluable. We have found using Zoom with Thasos to be very helpful and we look forward to having reviews…

“My first ever zoom call experience, as usual Daniel explained everything carefully and thoroughly to make everything easily understandable. Daniel is very personable and efficient and I would definitely recommend him to any new clients.”

“I have know Raghav Sharma for the past 3 years and known him to be someone who is very straight about whatever he undertakes. He always has others best interest at heart and will be supportive for you to get the best possible…

“Thasos was a pleasant chap, I had never done a zoom call before or even spoke with an Adviser about wills, I found Thasos very reassuring and it was a good experience overall.”

“During this difficult and uncertain times, the need for high quality financial advice has never been more important and using the Zoom platform has been key in connecting clients directly and safely with the firm. I’m very happy with the prompt, professional and…